I went to a picture-perfect wedding this weekend, and posted a ton of iPhone pics on Facebook. Everyone complains while it’s happening but then harasses me to post them as soon as I can.
No Good Deed Goes Unpunished
My passion for taking iPhone pictures at events like this lately has led to some heated privacy discussions, untagging requests and questions about how to remove comments. One of my friends went so far as to explain to me that she’s worked so far to get to where she is, and can’t afford to have it all taken away with some drunken pictures of her posted on Facebook. (You’d think the person who said this was a kindergarten teacher, but it wasn’t.) After a post-bachelorette party posting session, I received frantic phone calls from friends who didn’t understand that I set the albums to private, and that no one but us could see them.
I try and be as respectful as possible, and honor all the “take down/untag” requests I can – but I can’t help but notice how increasingly difficult or annoying the process has gotten; ironically as Facebook claims it’s goal is “improve” the user experience, it feels more complicated than ever.
More Users, More Responsibility, More Confusion
There’s a huge catch-22 going on with Facebook’s growing popularity and photo-sharing that’s resulting in UX improvements that are actually making everything more complicated than before. It’s the easiest way to share pictures with friends, but this means it’s also the easiest way to inadvertently share pictures with friends’ bosses. Technophile parents are popping up all over the network, and with them comes irresponsible content sharing. Facebook is aware of this, and has made several privacy improvements over the past couple of years.
Unfortunately, these “improvements” are tucked inside Settings windows and easy-to-miss rollover icons, that most users just don’t notice.
So when I get a text message from the bride the day after her wedding asking me how to tag people on her iPhone, I don’t even know where to begin. Facebook has changed it’s user interface so many times – most recently a couple of weeks ago to improve the app’s speed – that it’s pretty impossible to visualize yet alone describe the user-flow of an action as simple as tagging. I had to tell the bride to be patient, and that I’d tag them myself once I got to a computer. The iPhone app was simply too complicated.
View the full *public album on Facebook: Jennie & Tommy